ABOUT US

Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.

Seamless Migration is seeking a career and customer-oriented ServiceNow Developer to join our team in Tampa, FL.

Clearance

• Top Secret Clearance (existing clearance required to start)

Location

• Tampa, FL

Overview

• Configure and develop applications, modules, workflows, forms, business rules, client scripts, UI policies, and other ServiceNow platform components

• Develop and maintain server-side and client-side scripts using JavaScript and ServiceNow development tools

• Build automated workflows and approval processes using Flow Designer and related ServiceNow capabilities

• Support the implementation and enhancement of Strategic Portfolio Management, Hardware Asset Management, Software Asset Management, and IT Operations Management

• Configure and support Discovery, Service Mapping, Event Management, CMDB, asset management, reporting, and dashboard capabilities

• Develop, maintain, and troubleshoot integrations between ServiceNow and external systems using APIs and other integration methods

• Work with stakeholders to gather requirements, clarify user stories, and translate business needs into technical solutions

• Participate in backlog refinement, sprint planning, daily delivery activities, sprint reviews, and retrospectives

• Support development activities across development, UAT, and production environments

• Assist with test planning, functional testing, regression testing, defect remediation, and deployment validation

• Investigate and resolve platform defects, incidents, performance issues, and recurring technical problems

• Perform root cause analysis and implement long term corrective actions

• Support ServiceNow platform upgrades, application upgrades, patching, and regression testing

• Follow established development standards, naming conventions, peer review processes, configuration management procedures, and release controls

• Use controlled promotion processes to move approved changes between ServiceNow environments

• Support release planning, deployment readiness reviews, production deployments, and post deployment validation

• Maintain technical documentation, configuration records, release notes, support procedures, and knowledge articles

• Support user and role administration, access controls, security requirements, and audit readiness activities

• Develop and maintain reports and dashboards that provide visibility into platform performance, service delivery, and operational metrics

• Monitor implemented solutions after deployment and address stability, performance, or usability concerns

• Provide technical support, knowledge transfer, and guidance to administrators, users, and customer stakeholders

Qualifications

• Professional experience developing and configuring solutions on the ServiceNow platform

• Experience with JavaScript, business rules, client scripts, UI policies, Script Includes, Flow Designer, and ServiceNow application development

• Experience working with ServiceNow development, test, UAT, and production environments

• Experience troubleshooting ServiceNow applications, integrations, workflows, and platform issues

• Understanding of ServiceNow development standards, configuration management, update sets, application promotion, and release management

• Experience gathering technical requirements and converting them into scalable ServiceNow solutions

• Experience working within an Agile or Scrum delivery environment

• Ability to document technical configurations, development activities, deployment procedures, and issue resolutions

• Strong communication, troubleshooting, and collaboration skills

• Ability to support development activities in both unclassified and classified environments

Nice to Have

• ServiceNow Certified Implementation Specialist

Benefits

• 100% paid Medical, Dental & Vision for Our Employee

• 6% 401K match (Vested Immediately)

• 29 Days' PTO

• Flexible Work Schedule

• Tuition/Certification Reimbursement

• Growth Opportunities w/in an Emerging Defense Company

*All your information will be kept confidential according to EEO guidelines