Systems Administrator - Desktop Support (TS/SCI)
ABOUT US
Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.
Seamless Migration is seeking a career and customer-oriented Senior Systems Administrator II - Desktop Support, to join our team in Springfield, VA.
CLEARANCE
- Active Top Secret clearance with SCI eligibility (existing clearance required to start)
- Ability to obtain and maintain a Counterintelligence (CI) Polygraph
LOCATION
- Springfield, VA
OVERVIEW
- Serve as a Tier 2 member of an IT Enterprise Desktop Support team, handling IT-related end client computing requests, patching, and deployment for enterprise systems
- Plan, receive, prioritize, document, and actively manage end client computing support
- Use common vendor-provided and custom internal tools to ensure consistent desktop configuration and end-user experience
- Independently handle complex development requirements and support internally escalated tickets from the IT Enterprise Service Desk team
- Support various systems and services including desktop operating systems, high-performance graphic workstations, thin clients, conferencing systems, printers, scanners, multifunction printers, and cross-domain solution endpoints
QUALIFICATIONS
- 5 or more years of experience in an enterprise IT desktop administrator role
- Experience deploying and managing Microsoft Windows desktop platforms or ThinLinux
- Experience providing desktop support for a variety of end-user computing platforms including thick, thin, and zero clients in both physical and virtual environments
- Experience interacting directly with customers to accurately capture IT end-client computing requirements
- Experience with installation, configuration, lifecycle management, metering, and monitoring of Microsoft and third-party application software
- Experience with operating system and third-party patching including research, testing, installation, troubleshooting, and rollback
- Experience maintaining solutions in secure processing environments in compliance with DISA SRGs and STIGs
- Compliance with Cyber IT/Cybersecurity Workforce (CSWF) System Administrator (451); Intermediate Level per SECNAV M-5239.2
- One year of related experience may be substituted for each year of required education
- Bachelor's degree or one of the following certifications:
- CompTIA Security+ CE
- GIAC Security Essentials Certification (GSEC)
- Systems Security Certified Practitioner (SSCP)
NICE TO HAVE
- Familiarity with Microsoft PowerShell for local and remote diagnostics and analysis
- Understanding of basic networking troubleshooting
- Experience supporting escalated tickets from a Service Desk team
- Experience implementing, troubleshooting, and reporting for IAVAs and IAVBs
- Familiarity with remediating IA and INFOSEC findings from tools like Tenable Security/CND
- Experience using remote monitoring and management tools in a globally dispersed IT environment
- Familiarity with secure processing environments in compliance with U.S. Government IA and Security standards (DISA SRGs and STIGs)
BENEFITS
- 100% paid Medical, Dental & Vision for Our Employee
- 6% 401K match (Vested Immediately)
- 29 Days' PTO
- Flexible Work Schedule
- Tuition/Certification Reimbursement
- Growth Opportunities w/in an Emerging Defense Company
*All your information will be kept confidential according to EEO guidelines
- Locations
- Springfield, VA
- Employment type
- Full-time
- Clearance Level
- Top Secret
About Seamless Migration
Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 to enable businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions that evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.
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